What do I have to do to get my license? I paid for Lightburn on 11/4/22 and still have not received it today 11/7/22 - 3 days later. Is it taking really that so long?
I have seen a couple of hiccups in the licence management tool over the weekend. I will check using the email address that you used when you signed up on the forum. One moment please.
I see neither your real name nor your forum email address in our licence tool.
Please email Support@lightburnsoftware.com from the email associated with your licence and our team will find out what happened.
You should have a revised confirmation email in your inbox and another direct message from the Support manager. You’re all set!
The Licence Portal should also work for you now.
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