XTool D1 Pro engraving in one axis

I have just purchased an XTool D1 Pro which I am using in Lightburn. The ptoblem that I am having is that everything is printing on one line and not as a 2D image. Could anyone please point me in the right direction as to what setting would be affecting this

Check if your Y axis plugs are well plugged motor-side and controller-side.

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HI, many thanks for replying, it was the stepper motor connector, the plug wasn’t seated properly

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