Xtool f1Laser won’t connect to lightburn on my windows 10 computer

I had it working and it lost connection. All I get when I frame is “laser not hooked up”.
I have imported the xtool 2.2 .ibev file. When I plug in/ unplug the cables can hear it connect and disconnect.
Laser works fine in xtool xcs.
I have also uninstalled xcs to see if there was a conflict there.
Can somebody point me in the right direction to get this working with my f1.