Hi, this is my first time on here and need help please… I have purchased the Atomstack a5 20w. Connected to laptop via usb, laser power is on, but when I click find my device nothing happens?? What am I doing wrong please?
Likely not installing the required driver. Read here (2nd line):
https://lightburnsoftware.github.io/NewDocs/Troubleshooting-Connection.html
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