5MP Camera - USB device not recognized

Just received the 5MP 120 FOV camera with 10ft USB cable. It is not recognized by either of my computers…Windows 10 Home and Windows 10 Enterprise. I have checked firewalls, permissions etc. and searched the forums/internet to no avail.

Faulty camera?

Well, that’s not good. Reach out to support at lightburnsoftware dot com, include a link to this along with your order details, and we will help get this sorted.

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