About the Common Problems category

If your post ends up in here, don’t feel singled out - Quite the opposite - your issue is something that so many people run into that we’re putting it here to help other new users.


Hi all - New to the forum, and completely new to the world of laser engraving. I’m using an Ortur LM2 (20W). Running latest version of Lightburn on my MacBook Pro (Mac OS Catalina 10.15.7). I am having issues with what appears to be a mis-aligned laser (?) I’ve looked around on the forum. Saw the link re: adjusting the laser offset, but I’m not seeing the same options/interface on my Mac version (see images). I lowered the speed and power, with no noticeable improvements. What am I doing wrong?!