Since no one, not even Lightburn support can even muster up the brain cells to answer a question properly on how to get their software to work for multiple devices, in this case Atomstack controllers, I will post it here. Also, in their defense, this is not a printer you can just press a button and your print magically appears. Take your time and remember safety first!
We’re not all computer nerds, or at least, we haven’t been for the last decade but for those starting out and wanting to get this thing to work, you have to ensure your settings are correct.
Um, Welcome, and nice to meet you. I am trying to understand what value this statement is intended to provide. We enjoy when our members share their successes and provide the steps used to achieve some goal. It helps the entire community, so thank you for sharing that part.
If you have had an unsatisfactory experience, working with our team or our products, we want to know and work with you for the best possible outcome. Yet, there is no need to insult anyone or post assumptions about our ability to “muster up the brain cells”. Just not helpful. Please play nice.
I suppose I was frustrated that I couldn’t find anything relating to proper software setup for atomstack units. The only topic or question I found was a closed/locked thread on this forum with a final response from a mod essentially saying we’re on our own when it comes to help with getting your software to play nice with our hardware. Hence the source of my frustration which resulted in my previous statement. Nothing directed at anyone in particular, but rather the perception of indifference Lightburn was portraying.
And from the forum, we provide a specific section for Atomstack, although not all Atomstack issues have been placed there, so use the search, found at the top-right of every page to find information you are after. Atomstack - LightBurn Software Forum
