Air assist not receiving power from machine

I purchased Laser tree K1 pro it came with pump from amazon but the air assist isn’t getting power from machine. I checked the pump with an alternative power supply it does work, it only came with the cord that hooks to machine

Provide more information. We don’t own the machine. Show pictures, how did you configure it? How is it connected? What type of laser / mainboard is it?

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been busy got everything working, had to reset lightburn then use M7 for air assist

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