Alarm 2 problem on ortur laser 2

[Nikaanibis (Nikaanubis)]

Hello. I just bought my first laser engraver ortur laser master 2 (390-410mm dimension)
I have an alarm 2 error. I tried everything I found in Internet but couldn’t fix problem. I’m newbie In laser engravers I’m afraid because I don’t want to break it. Can you please help me fixing it? I really appreciate your help .

ALARM:2
G-code motion target exceeds machine travel. Machine position safely retained. Alarm may be unlocked. (Right-click the ‘Devices’ button to reset the connection)
On or near line 2:

[berainlb (PY)]

3 tips:

1. Make sure you laser head homes properly to front-left of machine on startup.
2. Never move the laser head by hand after homing. Use jogging controls only
3. Use Absolute Coords as the Start From mode in Laser window

If you can confirm those three things then try retesting.

[Nikaanibis (Nikaanubis)]

This is how the laser homes. I’m linking the video. I’m not touching it and it’s on absolute coords

January 28, 2023

[Nikaanibis (Nikaanubis)]

This is that the console says after $#

[G54:0.000,0.000,0.000]
[G55:0.000,0.000,0.000]
[G56:0.000,0.000,0.000]
[G57:0.000,0.000,0.000]
[G58:0.000,0.000,0.000]
[G59:0.000,0.000,0.000]
[G59.1:0.000,0.000,0.000]
[G59.2:0.000,0.000,0.000]
[G59.3:0.000,0.000,0.000]
[G28:0.000,0.000,0.000]
[G30:0.000,0.000,0.000]
[G59.6:-645.000,-615.000,0.000]
[G92:-645.000,-615.000,0.000]
[HOME:0.000,0.000,0.000:0]
[TLO:0.000]
[PRB:0.000,0.000,0.000:0]
ok

[Nikaanibis (Nikaanubis)]

this is the full error code im getting after trying to frame something

ALARM:2

G-code motion target exceeds machine travel. Machine position safely retained. Alarm may be unlocked. (Right-click the ‘Devices’ button to reset the connection)

On or near line 2:

Stream completed in 0:00

[MSG:Reset to continue]

ok

Ortur Laser Master 2 S2 Ready!

OLF:OLF 185.

OLH:OLM_ESP_PRO_V1.2.

OLM: GENERAL.

Grbl 1.1f [‘$’ for help]

[MSG:‘$H’|‘$X’ to unlock]

[MSG:Caution: Unlocked]

ok

[Nikaanibis (Nikaanubis)]

That is device settings screenshot

[Nikaanibis (Nikaanubis)]

this is text from device setting >additional setting>simulation settings, read from controller.

$0=5.0

$1=100

$2=0

$3=3

$4=7

$5=7

$6=1

$10=2047

$11=0.050

$12=0.002

$13=0

$14=6

$15=0

$16=1

$17=4

$18=0

$19=0

$20=1

$21=1

$22=43

$23=7

$24=600.000

$25=3000.000

$26=100

$27=3.000

$28=0.100

$29=0.0

$30=1000.

$31=0.

$32=1

$33=1000.000

$34=0.000

$35=0.000

$36=100.000

$37=0

$39=1

$40=1

$41=0

$42=1

$43=1

$44=3

$45=0

$46=0

$56=1.000

$57=1800.000

$58=405.000

$59=6000.000

$60=0

$61=0

$62=0

$63=3

$64=1

$65=0

$100=80.000

$101=80.000

$102=2124.000

$110=10200.000

$111=10200.000

$112=600.000

$120=2200.000

$121=1800.000

$122=200.000

$130=390.000

$131=410.000

$132=100.000

$259=0

$260=70

$261=0

$262=400

$263=0

$264=0

$265=50

$266=100

$267=0

$268=0

$269=0

ok

[OrturTech (Gil)]

Try this
In console type
$RST=*
press enter
MAchine will respond with MSG: Restoring defaults
At this point - IMPROTANT - tap reset on controller
Power machine back on
THen download unzip and follow PDF here to firmware update
https://ortur.tech/firmware/OLM_Series/OLM2_S2_Firmware_Release_1.90.zip

[Nikaanibis (Nikaanubis)]

Thank you very much it’s working now but I have calibration problem. How can I fix it?

[Nikaanibis (Nikaanubis)]

[berainlb (PY)]

Check belt tension. Also the pinion gears on the stepper shaft may not be properly secured.

[Nikaanibis (Nikaanubis)]

That was it.
Thank you very much