I picked up the new Atezr P20 and having it working quite nicely! However I do have 1 item that does not appear to work and I am not sure if it is the LASER or the Lightburn Software - perhaps someone here can tell me please.
When I Frame an item using the square frame button I have enabled the laser to fire at 0.50% and it works well … however … when I frame using the round frame button … the laser does NOT FIRE in fact no light comes on at all. I can fire it manually pressing the fire button but as soon as I hit the round frame the light goes out. Is this the laser? or the software?