Atomstack r3 rotary

Hello everyone. I am hoping so,some here can help me. I just purchased an Atomstack A20 laser and R3 rotary. I have the laser all set up and can run jobs with it, my issue is when I attach the rotary. I follow all the steps in the videos I have watched but for whatever reason when I attempt to do anything on the rotary the “x” axis will go all the way to the right (not stopping) and I can’t figure out what I’m doing wrong or failing to do.

Any help is greatly appreciated by this newbie to the rotary
TIA
Chris

did you ever figure this out? I just attached myself and have the exact same issue

Thanks!
Geez, I hope I don’t have a similar experience.

It did finally dawn on me to home it and then manually move it.
Now it starts the job, but about 60% of complete it quits turning. I can see it trying to turn, but it kind of clicks and falls back.