Atomstack S10 pro Problems

Hello,

I have the atomstack s10 pro since mid january. I think my laser is broken now. The performance is low and I saw that there is a burn mark on the window lens. Even after changing the lense after one use there was the same burn mark on the lense. I also thought the frame and the cables could be an issue, but I used my other laser module and it worked perfectely. I just want to know if there is an option to repair it or change both lenses or if the module is completely broken and I need a new one? I also added some pictures. Maybe someone has more expierence with the diod lasers. Thank you in advance.