Burning in white areas already tried $32=1

I have read many of the posts here and they all say to enter $32=1 in the console. I have done this and still have the same issue. I have had this machine approximately 1 week and have used it multiple times with no issues. Used it today to burn a couple different things with no issues and then suddenly it just keeps burning in the white area when I am burning images. If I just type test it burns fine so I know the laser is working. I tried 3 different images thinking it was an issue with the image but still had issues. Also I have checked for updates on everything. Below are all the specs I can think to give you.

|Device name|DESKTOP-47F75V0|
|Processor|11th Gen Intel® Core™ i5-1135G7 @ 2.40GHz 2.42 GHz|
|Installed RAM|12.0 GB (11.7 GB usable)|
|System type|64-bit operating system, x64-based processor|
Running Windows 10

Ortur Laser Master 2
Motherboard: 32 bits motherboard with STM32 MCU
● Firmware: Ortur Laser Master Firmware
● OS of Upper Computer: Windows ( Working with LaserGRBL ), MAC OS and Linux ( Working with LightBurn )
● Power of Laser Engraver: 36W, 12V 3A
● Electrical Power of Laser Module: 7W, 15W, 20W
● Wave Length: 445nm
● Variable Focus: Yes
● Default Focal Length: 55MM for 15W & 20W Laser Module; 58MM for 7W Laser Module
● Input Format: NC, BMP, JPG, PNG, DXF, etc.
● Engraving Area: X: 400MM x Y: 430MM
● Engraving Speed: up to 3000MM / Min.

Console on start up:
Waiting for connection…
Waiting for connection…
[AUTHOR: RenShen]
[MODEL: Ortur Laser Master 2]
[OLF: 137]
[DATE:01:15:16 - Apr 20 2020]
Target buffer size found

Console $$:

$0=20 $1=50 $2=0 $3=0 $4=0 $5=0 $6=0 $10=1 $11=0.050 $12=0.002 $13=0 $20=1 $21=1 $22=1 $23=7 $24=600.000 $25=3000.000 $26=100 $27=2.000 $30=1000 $31=0 $32=1 $33=250.000 $100=80.000 $101=80.000 $102=80.000 $110=9000.000 $111=9000.000 $112=9000.000 $120=2200.000 $121=1800.000 $122=2500.000 $130=400.000 $131=430.000 $132=1.000 ok

This is very probably a board failure. Open a ticket with Ortur support and they’ll have you test it, and if it’s failed they’ll likely send a new board.

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