Camera - Missing in Dropdown or Update Overlay Grayed out

[chrichelle (Chrichelle Fernandez)]

I started having issues with my camera in Lightburn the past couple of weeks. Sometimes it works, and sometimes it just stops working. Either the camera is not showing in the camera dropdown list, or when I’m able to select it “Update Overlay” is grayed out and the preview is just black.

I have tried unplugging/plugging the USB cable and also select default or custom in settings. I have also verified that I can see the Lightburn camera under Device Manager on my laptop.

[parsec (FerAS)]

If you see the camera preview in LightBurn maybe you have to go trough the calibration steps again.

[chrichelle (Chrichelle Fernandez)]

I edited my post to show what I’m seeing when I do see Lightburn in the drop down list. Nothing shows in the preview at all - it’s just black.