I am using Lightburn Version 2.0.05 on Windows 10
Error message Can Not Find MS Shell Dlg 2. Just started today. So far I have tried:
Restarted Windows
Deleted & reinstalled Lightburn
Checked Windows Registry that MS Shell Dlg 2 was installed and mapped to Tahoma.
No luck so far. Ant suggestions?
Had to look that one up…
MikeyH - Thank you for taking the time to find the article. Unfortunately I had already found it and confirmed in the Registry that the font was installed and mapped to the correct front, Tahoma . I’m still stuck.
Can you show a screen shot? Is it preventing you from working?
Yes, it is completely blocking my work. Any output from the laser is garbled. I have tried multiple known good files
I fixed it. To resolve, I did the following:
Deleted Lightburn.
Manually deleted the C: Programs/Lightburn folder, and all files in the folder.
Cold boot Windows
Reinstall Lightburn
Noted, thanks for letting us know. I haven’t seen any other instances of this issue, but at least now it’s searchable within the forum if someone else has the same problem.
Something else might be at work here, or we have a new issue. Lightburn, and Windows, will substitute the next closest or a default font when an installed font is not found. Whatever yours selected was obviously not a normal font.
Glad: You got it working.
Sad: No idea what the cause.
Hi, facing same issue after upgrading pre-release version to v2.0.05 on Windows 11. I am not inclined to uninstall, delete folder, restart, and re-install as same issue is happening on a PC with fresh installation (screenshots from the fresh PC attached). Please advise.
Thanks in advance.
Can you select and use it in a different Windows program?
What font did it substitute in Lightburn?
I opened MS Word and see MS Shell Dlg and Dlg2 do not show up as system fonts. This suggests they have been downloaded from somewhere else. That allows for different or modified versions having the same name, like one has Italic and the other does not.
Hi @MikeyH,
As per Microsoft, MS Shell Dlg 2 is not a font and downloadable but a system mapping. When an existing file from later version is opened then font is disabled as it does not recognize it as text hence it is not editable. I have not tried it printing yet (though it is mentioned above in this post that it does not print as expected). Hope it clarifies your inquiry.
Best Regards,
AASRZ
Yes, it forced me to research it too. My Registry shows the same as yours, so I Googled for it missing. It appears you have a Windows issue, not one with Lightburn.
Missing
MS Shell Dlg 2in Windows 11 often results from registry issues or fonts moving to user-level storage rather than system-level. The fastest fix is restoring default font settings, repairing the font registry, or re-installing missing fonts. MS Shell Dlg 2 maps to Tahoma or Segoe UI by default.
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