Last week I was able to open LightBurn on my Windows 10 Pro laptop and connect to my Longer Ray5 laser.Yesterday evening I could not get LightBurn to open on the computer. Tried everything I know. Checked compatibility even uninstalled and reinstalled. Still comes up with the error that the program is not compatible . Any help is appreciated.
If you have a camera try unplug/disable the camera then start Lightburn.
Screenshot the error message please.
I can go back to 1.6.03 and Lightburn will open just fine. When I upgrade to 1.7 or above it will not open and when I run the troubleshooter I get the result that it is an Incompatible Program.
Try the solution in this thread by Colin. Then you may need to reinstall Lightburn.
I disabled the laptop camera and that did not help
That corrected the problem. I upgraded to 1.7.04 and it opened just fine. Thanks for the help.
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