This issue has come up before. When I go to renew doesn’t recognize my e-mail and won’t let me reset PW
hi @ferg
As I feel you already know, the forum isn’t the right place for this sort of issue. Please email us support@lightburnsoftware.com with your details and I’m sure we can sort you out.
Yes, I sent an e-mail also. Trying to make sure someone sees what the problem is.
I understand @ferg and trust that someone is dealing with your email.
I’d encourage you to keep account and password issues to support@lightburnsoftware.com rather than duplicating them here on the forum where we could not possibly help you with those issues and maintain your security.
My sentiments exactly and thank you for your reply.
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