Can't find my laser in lightburn

Hi, I just installed Lightburn and I’m having trouble connecting my laser. It can’t find the laser in Lightburn.

I’ve installed the Windows version and selected EzCad2 as required. I have a Gweike G2 Pro fiber laser (galvo).

I can’t find my laser under “Device Manager” as it should be, and it’s also not visible in Lightburn. The laser is connected via USB cable. I’m confused and unsure what to do next?
Please help.

Ev. The USB driver is missing or the cable is defective

I know it’s not the cable which is defective.
I have tried to follow this guide about the driver:

It still does not work. Any suggestions or am I doing something completely wrong?

Hello Rasmus

Can you confirm that your driver swap worked correctly?

If it did not, you might have to follow the Zadig method:

Change your com port

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