Can't update Camera Overlay

Hello,
The option to update the camera overlay for me is consistently greyed out. I’m unsure of how to fix this - can someone help? Please let me know what specs/stats I can provide to help troubleshoot. I’ve looked through some other forums posts with the same issue but they either didn’t have solutions or those solutions didn’t work for me.

I am having the same issue

The only reasons the Update Overlay button would be grayed out are:

  • You haven’t done the lens calibration or camera alignment process yet
  • The camera isn’t ready for some reason

Since you have a preview, it’s likely the first issue. Did you do the lens calibration and alignment?

1 Like

Thanks for the response. Yes, I’ve done both actions several times. Is there a way to tell if those processes are successful?

If it didn’t report an error, it should be valid.

Do this for me:

  • Click Help > Generate Support Data, then paste here in a reply

After that, do this:

  • Choose ‘None’ for the camera
  • Click Help > Enable debug logging
  • Choose the LightBurn camera again
  • Count to 5
  • Click Help > Enable debug logging again (to turn it off)

In your ‘Documents’ folder you should see a file called LightBurnLog.txt. Attach that here too.

You got it:
LightBurnLog.txt (801 Bytes)

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

You have four lasers configured, but only two of them have the camera set up:

  • Mira 9 USB - Camera configured, but as a head camera
  • Mira 9 Wifi
  • Miraiam 9 (Bridge) - Camera configured
  • Mira9 - USB (Imported)

It looks like you’ve run the head camera alignment, and messed up your settings.

Go to File > Export Prefs, save the file, and attach it here. I’ll fix it and you can grab it and import it again to fix it.

Huh, okay, great, I’m glad this appears to be a relatively simple solution.

It appears the forums won’t allow for a .lbprefs file to be uploaded. Is there another way I can get this to you?

You can add .txt on the end of nearly any file to get around the file name upload restrictions. Once uploaded it can be changed back.

Thank you. Got me feeling like a hacker over here. :sunglasses:

Prefs file:
prefs.txt (42.5 KB)

1 Like

prefs.txt (42.4 KB)

Download this one, change the extension back to .ini, then import it back and you should be all set. The next release fixes this so if you accidentally do the Head Camera alignment you can just do normal alignment again to fix it.

1 Like

Getting stuck on the .ini part… When I go to import it only wants a .lbprefs file? Sorry, not very technologically adept over here.

I just tried it on mine.
I changed the extension from .txt to .lbprefs and imported it.
It worked.
My settings are gone and i see the Mira9. I’ll try to roll mine back now. :smiley:

Rolling back to previous preferences was a snap as well.

Hmm. Here’s a pic of the file on my desktop as a .lbprefs file and the import window not seeing it. Any ideas?

I think what’s happening is that Windows is hiding your true filename extension. So even though the file is showing as prefs.lbprefs on your desktop, the actual name is likely something like prefs.lbprefs.txt.

You can get File Explorer to show you your filename extensions by opening File Explorer, clicking View menu item, then enabling “File name extensions” under the Show/Hide section.

image

More details here:
How to Make Windows Show File Extensions (howtogeek.com)

Once you do that, change the true filename to have a .lbprefs extension.

Thank you, that did the trick.

Thanks for your help, everyone. I got the prefs file loaded in and the camera overlay is now updating. Very much appreciate everyone’s help!

1 Like