Change e-mail associated with license

LightBurn Software Questions
1

I had a catastrophic failure of one of my computers that has Lightburn installed. I made my first visit to the license portal to deactivate and had to figure out what e-mail address I used to register; my payment e-mail is used just for payment and isn’t the same as forum e-mail, and other e-mail that I use.

I was able to deactivate the license for the dead machine, but I don’t see a way to change the e-mail associated with the license. Can this be done?

2

@LightBurn or @Rick?

3

Any of us can do this, but it’s much simpler if you email support at lightburnsoftware with the email address and key you want changed. We can’t have you post those here.

4

“Now I know how.” :slight_smile: Done

5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.