Changing Computer

Just changing from one windows computer to another. Purchased a new licence for the second computer. Trying to connect the laser and the computer but LightBurn shows the laser as disconnected even though it is connected by USB. Help Please - any ideas

The nice folks at JTech provide a great setup guide to ensure you have the latest drivers, firmware settings and SetUp Guide. - Using Lightburn on Shapeoko3 and X Carve Machines - J Tech Photonics, Inc.

This is also worth review, Troubleshooting - LightBurn Software Documentation