Charged VAT by mistake - how to get a refund?

LightBurn Software Questions Licensing
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1

Hello,

We recently purchased a LightBurn license for our company, but we were charged VAT by mistake. We are a VAT-registered business in the EU (Bulgaria), and our VAT ID is: [].

Could you please let me know how we can get a VAT refund and update our invoice?

Order/Invoice Number: [Въведете номера на поръчката или фактурата]

Thank you!"

3

Please email support@lightburnsoftware.com directly for this request.