This may be a simple fix for someone but I can not figure out the answer. It is happening with both Illustrator 27 & 28. Lighburn is 1.4.03 We are using a Lightburn color palette downloaded from this forum.
We are designers and sell files on Etsy. For the life of us, we can no longer have our colours import into Lightburn. When we have different layers that you should fill, stroke or cut, we denote those with different colours. It used to bring those over from Lightroom to Lightburn via SVG…but no longer.
It seems we can only get one color to come over. Is it our SVG settings on export? We’re in RGB colour mode. We’re at a loss and really need help.
Anyone have any ideas what setting we changed? Is it a Lightburn situation I need to solve…or an Illustrator one?
To add to the mystery (or to help solve it) if we change the colours around to others on the palate, the green one to say, yellow, it may arrive as yellow in Lightburn but then the Blue box goes arrives as black So frustrating!
The simplest fix is to set the stroke color to the intended color. Also, if you ever have a color that doesn’t match the RGB palette expected in LightBurn it will get auto-assigned to the closest matching color. Once that happens, if you have a shape with the actual color intended that is the same as the auto-assigned color, the collision will force that color to be assigned to yet another layer. This is dependent on import order of the shapes. It can be avoided as long as only LightBurn colors are used and not exceeded.
In short:
make stroke color the intended color
only use LightBurn palette
do not exceed the colors used in the palette anywhere in the SVG including instructional text
Are you sure the SVG is coming out of Illustrator? SVG I see exported from AI has a note inside the file describing it coming from Illustrator. Nevertheless, you should remove the stroke on shapes you create with fills.
We have a sport ornament file here with folders of 50 different sports with a score for the team name on the outside edge and a fill for the jersey name and number. Without the colors coming over, my poor wife has to ungroup and select every part to assign it a color in Lighburn.
We are doing fundraisers right now and by the end of next week, she’ll have 1000 sport ornaments to do! If I can solve this issue, I can go into that file and fix all the colours in all the layers/folders so that she can export from Illustrator and import into Lightburn without the 20 minutes of fixing each bed of ornaments.
I tried using an older version of Illustrator but hadn’t considered an older version of Lightburn. This seems to have been an issue that’s popped up only in the last few weeks. It’s going to be tricky to tell these people complaining that all their layers are being grouped to black to download an older version of the program without them thinking we are the ones at fault.
Understood. I am trying to track down the reason you are getting this behavior and was seeking information to assist in the hunt. This is why I ask if this is newer behavior, helping to isolate and identify potential changes we have made on our end.
I have put in a request for another staff member with Illustrator to review and investigate further. I’ll update as I learn more.
Yes, I’m using Illustrator v28.0 to create the files for this post. I did fill and had this issue and @berainlb had suggested I try stroke. Unfortunately, I have the same issue.
Yes, I totally understand you’re asking such questions to isolate the issue! Jill thinks it was right around the time I did the latest update…but on my computer, I’ve been having problems for a bit.
I just tried v 1.3.0 with the same result…It may not do much, but I’ll try uninstalling v1.4.03 in case there were things installed that v1.3.0 may be reading.
There’s always the potential that Adobe has changed something with their export formatting that could be affecting how we interpret the incoming file. We’re looking into it internally.
I appreciate all of you for your help. I found a combination of export settings that is successful and gives me the results I am looking for - all the colours are coming over.
I’m printing this graphic!
Again - thank you all for your attention on this!! Have a wonderful night!
Fantastic. I understand you’re very busy with these fundraisers right now, but if willing, we would like to review the exact same SVG, updated with these new settings to contrast and compare. There may be things we can do on our end to better handle the AI exported SVG format. No promises, but would like to take a peek at an updated file when possible.
Update: After sharing the above file internally, got the following directly from Oz.
I’ll have to look at how it’s being imported. The SVG Rick posted here in the thread includes styles with named colors, and styles being “assembled” out of order, which could be an issue. The SVG says “style .b is green”, then says “styles .b .c and .d aren’t filled”, then defines styles .c and .d. It’s possible something in the parsing of those is messing it up, and I’m willing to bet it was a change in the way AI exports their SVGs.
(followed by:)
The one Rick posted is now working (required some code fixes to parse the styles correctly).
