Hello, I have a new Comgrow Z1 laser engraver. After I set it up and went to test, managed to connected it to PC all good but then while trying on my first project I run to these issues.: First of all Alarm 9, cannot be homed properly, laser runs to the left side further than it should and hits the side and makes a crashing sounds, then the Alarm 9 pops up. I tried taking an advice from one post and switched off homing manually in my Device settings. Then I tried to actually run a project and another glitch comes up! Alarm 1: Machine position is likely lost due to sudden and immediate halt. Re-homing is highly recommended.
What to do please someone help me, as Comgrow customer service is not helpful at all.
I do have some suspision worth mentioning, when I send it home, it does not really move vertically only horizontally no matter where I start it from, Also when I tried framing my project, it would do the frame but again only running horizontally on X not using Y at all even though the project was in middle of the board and the laser was in top left corner…so could there be an issue with Y axis and if so how do I fix it ?
Despite the Homing fail, I tried to run the project a name engraving and just got a very slim line burned out, so that means it could have some Y motor faults?
Many thanks to anyone who can help ! 
Denisa
