I very recently purchased the above. Have installed the correct software and including LB 1.7.3. When to frame my 1st project but all it will do is engrave. The framing light never come on. I have tried all 3 types of framing and the results are the same, engraves only. The results are the same when I turn on frame before start.
This is the only thing I have that could help, in case you haven’t seen it yet.