Connecting lightburn to my Creality Falcon machine

Every time I try to connect lightburn to my machine it wont even home and when I press start to see if this works it keeps on telling me that the machine is Busy or paused.
Does anybody have any ideas on how to correct this please
Thanks Tom

Are you in Windows or Mac Os?

See here: Connection Problems - LightBurn Documentation

I am in windows 7

Do you have CH340 drivers installed?

No I don’t think so how do I get this please

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Google for the CH340 drivers, and follow the instructions.

I posted the link above

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