Constant "busy" status, device located but no communication

I have an Ortur Laser Master 2 with GRBL connected via USB but cannot get anything to move. My laser appears as connected but I receive this when I try to run anything followed by ‘busy’ until I reset. I have tried to start at different coordinates, resetting everything and looked at a number of similar threads but don’t know what the issue is. Going to try on a windows computer but want to figure this out before the trial period ends.

Ortur Laser Ready!
Grbl 1.1f [’$’ for help]
[MSG:’$H’|’$X’ to unlock]
[MSG:Caution: Unlocked]
ok
Starting stream
ALARM:2
On or near line 2:
Stream completed in 0:00
[MSG:Reset to continue]

ALARM:2 is you trying to send the laser out of bounds. This means you’re likely using “User Origin” or “Current Position” mode instead of “Absolute Coords”, and not understanding what those are.

Read here:
https://lightburnsoftware.github.io/NewDocs/CoordinatesOrigin.html

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