Creality CV-01 not working on light burn

[Jon.Sbr24 (Jon)]

Creality CV-01 is not connected to my Mac book pro

[gilaraujo (Gil Araújo)]

Hello Jon

What other devices are listed on the drop down menu, in front of Devices button?

[Jon.Sbr24 (Jon)]

But there is no USB showing up in the system information on my Mac

[gilaraujo (Gil Araújo)]

Select this one please

And take snap, see what it detects it as

[Jon.Sbr24 (Jon)]

[gilaraujo (Gil Araújo)]

I guess estimating here, but I am unsure if that is the creality

If you unplug it, that device disappears?

Also your MacBook Pro is a M1/2/3 chip?

[Jon.Sbr24 (Jon)]

My Mac is a 2017 year

To answer your question about if I unplugged the engraver it disappears from the list

[Jon.Sbr24 (Jon)]

Could it possibly be a issue with the version of light Burn

[gilaraujo (Gil Araújo)]

I see you are on 1.3.01
That version has a known issue with coms with Mac

Close and then reopen Lightburn, making sure you power on your machine FIRST.
This is the workaround on that version

1.6 should have this fully fixed if you have the ability to upgrade.

[Jon.Sbr24 (Jon)]

What other versions of light burn is known to be working well on a Mac? License expired in December and it has not been renewed yet

[Jon.Sbr24 (Jon)]

Do I need to have it plugged into my computer before I open light burn?

[gilaraujo (Gil Araújo)]

Any version above 1.5.x

but to confirm that i have the problem correctly identified do this please.
Power on your Creality, plug usb cable
Make sure machine is detected by MacOS

Then Close lightburn fully and Reopen it.
It should then be able to connect

The issue comes if the machine powers off, then back on. Lightburn wont be able to connect Unless closed and reopened