Deactivating System Locked License

We have a computer set up with a System Locked License that is about to be formatted and removed from the Lab it is used in (it will be replaced with a new one). How do we deactivate the System Locked License?

I have tried Help → Licence Management → Deactivate License but when you re-launch Lightburn it is still activated.

Thanks!

Welcome to the forum Jordan.

If that didn’t work try the License Portal or contact support@lightburnsoftware.com