If you read the article, Glowforge filed a motion to drop their suit.
āā¦But last week the company filed a new motion to dismiss its claim against Gleich without prejudice. A hearing on that motion is scheduled for Friday in Seattle.ā
I read the article!
The real question is why did they drop the suit?
The tech activist is right in his detection of a high voltage wire fault. I think that in the process of the lawsuit more information would be exposed during the discovery which would hurt GlowForge further. Bottom line GlowForge is on their way out. Did you read about their recent layoffs and losing of some funding they were waiting on?
The Thunder Laser Bolt which sells for less than their $6K+ Pro model is an air cooled CO2 that is far superior. Additionally it uses Lightburn not cloud based software to operate.
RIP GlowForge
It just shows that Glowforge also does not boil their eggs in anything other than water ā¦, ok - expensive water but water. 
It is marketing/technically a disaster to respond with a lawsuit on a serious security problem of their products that one of their own customers makes them aware of. Instead of thanking, apologizing and fixing the problems, Glowforge just maneuates itself in a very unsympathetic corner.
To my mind, Glowforge is much more a marketing company than a technology company. Iād like to think that the market has wised up about them, but it is probably more likely that the spate of cheaper āconsumerā lasers is whatās hurting their bottom line.
There should be a pool on how long they will stay in business.
They will be replaced by a new company doing the very same marketing. My $ is on Xtool 
Although their machines are FAR superior
Product Recalls
In a business that deals with physical products, a recall due to safety concerns or quality issues can damage your reputation and financial stability if not handled properly. Timely communication and effective recall management are essential in minimizing the negative impact.
Looks like GlowForge took the damn if we give a crap about your safety road. This will cost them guaranteed.
There was a famous case that some of the older folks might know about. It involved Ford and a car they made called the Pinto.
It seems that new business ventures donāt study past business failures so that they can learn from them.
When the design of the Ford Pinto was found to be defective and the cause of the explosions that killed people in accidents involving the car, it was discovered that Ford had prior knowledge of the defect but decided that the cost of recalling and fixing the popular model would be greater than the amount of money the company was likely to pay in lawsuits over the accidents. Placing a monetary value on human lifeāand a losing one at thatācreated a huge scandal that rocked the auto industry and forced a re-evaluation of its culture of profit.
Today newer startups like GlowForge fail to understand that historical data from other companies can aid them in doing the right thing yet they choose to think that it would not happen to them.
Here is a conversation about the issue on their own forum. They closed the thread because it was getting too hot:
GlowForge failed to use their critical thinking and decided to shoot from the hip.
They are done in my humble opinion.
If you are curious about the Ford Pinto story here is some great further reading:
I believe that it was closed because there were too many āflagsā from forum members, presumably because the OP had a scripture-based signature line in her posts but thatās just conjecture. I believe that only so-called āregularā members can flag posts and members become regulars by posting regularly and frequently, as logged by the GF forum software. That usually means members who have a long history of supporting the product on the forum. āRegularsā used to have their own private sub-forum where they were able to circle the fan-boy wagons and discuss how to deal with disgruntled owners who got too vocal. They may well still have that sub-forum.
Iāve said that to people many times. GlowForge is nothing more than a Marketing company that just happens to sell a Laser Engraver. And a poor one at that.
Hey there all, Iām Jonathan and the article was about ME!!! 
Glowforge fired their marketing department Monday, and that means its not long for the company to file chapter 11
Now comes the mystery will Glowforge DO AS THEY PROMISE, and let people use the machine locally, or does it turn into a $7000 brick.
Jonathan
If you wonder what they will do, I guess you didnāt learn anything from your wonderful experience with them.
The only real asset they have is the software.. do you think the creditors will be OK with giving it away?
Have fun with your $7k brick.
Iād put a different controller in it and use it.
Bre Pettis of Makerbot was a Glowforge investor, which told me everything I needed to know about Glowforge.
Looks like they are trying to fatten the pig before slaughter.
The following was written in Geek Wire on August 1 :
" Senior executives and members of the companyās customer care team were also laid off, according to a person with knowledge of the cuts.
In April, Shapiro said that Glowforge employed just over 90 full-time and contract employees.
The company gave up on existing headquarters space in Seattleās SoDo neighborhood to consolidate steps away in a warehouse building on Occidental Avenue South.
In that space, the company recently [moved production from Mexico back to the United States and was employing 15 production workers to assemble them."
From 90 employees to 15
Too little too late for a crappy cloud based POS .
They should consider talks with Lightburn and get rid of their cloud based POS if they have any chance at saving their company.
Thunder Laser and their ThunderBOLT line along with the excellent LightBurn software showed the world what was possible for a fraction of the cost of their ābrickā
Just my two cents.
Cheers 
Sas
Plus Marketing did not do itās research because āPintoā in another language as a slag for a very small penis 
I donāt know anything about Glowforge or this ādefectā but the photos are pretty clear that they routed the high voltage wire close to the grounded frame. Point is that itās safer to keep that wire isolated and make sure your machine is grounded.
On cloud based units there is a risk that the company might go out of business and it stops working. That doesnāt mean every cloud based tool/appliance is doomed to fail. I have a printer thatās cloud based and it works really well. Good or bad I think we will see more cloud based units in the future.
You might want to take a look at the upcoming Titan series of Thunder Lasers. They are promoting their own software as a replacement for LB called Lasermaker.
Thank you for this information. I have their original Bolt. I did not know about this latest release. I wonder why they are shying away from the GOAT LightBurn and reinventing the wheel. Any thoughts anyone?
Iāve been looking into the Titan Pro 51. Konney from Thunder Laser has said the Titan is on itās way to the Lovely Great White North and I want to go see a demonstration of it working. My Epilog is at the point where I canāt tell if the weird sounds and smells are coming from it or me and I think the CO2 and MOPA combination will be perfect; especially with a MOPA capable of a 51" x 35" work area.
Iām hoping LightBurn will work decently on it because I like LightBurn and am used to it.
I downloaded their Lasermaker software. It seems pretty limited as a design platform, but probably is more integrated in the performance of the laser. They still list LB as an alternative.
Most likely the odor is coming from the Epilog