Doubling of words and image slipping

Im very new to lasering and just opted to purchase the license for Lightburn
But now im experiencing an issue of words and images doubling or slipping
It doesn’t happen on the machines own software, as we have tested it
So any advise would be appreciated
Thank you

Can you attach a photo of what’s happening as well as the .lbrn file that you’re using to run the job?

Is this RDworks software?

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