I have purchased a CO2 laser machine with a working area of 2000x3000 mm. The machine is equipped with two cutting heads that can move independently along the X-axis (each head has its own servo motor, and the drive is transmitted to the rack and pinion). Head 1 is labeled as X, and head 2 is labeled as Z1. When moving the X head, both drives move simultaneously. When moving the Z1 head, only the second head moves.
The machine is equipped with a Ruida RDC6445G(EC) controller. Some test programs were pre-installed on the machine by the manufacturer during the testing phase. In these programs, the heads operate correctly: when the Z1 head is moved, it adjusts to the correct distance, and both heads work in tandem to process the same elements with the appropriate offset. The offset for each program may be different, how to install through the machine downloaded offset from Lightburn
I am trying to configure and prepare a program for this machine using LightBurn software. Could you please guide me on how to set it up and configure it correctly for this machine?
Unfortunately, the vendor is not providing assistance, despite having assured me that the machine is fully compatible with LightBurn software.
Your help would be greatly appreciated.