Error code device not found

Light burn software is saying error code device not found. Can anyone please help me! I really appreciate all the help

A little more information would help us help you…

Have you ran Lightburn with this device before?

How are you connected to the Ruida, usb, wifi through a bridge or on your network or directly connected to your pc?

:smile_cat:

Thank you so much for the reply! We have not used this software on this computer before. We have the software on the computer , but we can’t get it to hook up on the device. We have it through a USB right now.
Thank you

Did you try adding the laser manually through the ‘device’ setup… ?

:smile_cat: