Error message & Crash While finding new laser machine

Im trying to install my laser with Lightburn and im getting this error message when it tries to scan for a laser. then it will crash. Does anybody know how to fix this?

Ive tried reinstalling the software as well.

Did you also email it to support as suggested? I suggest a title of ‘Crashed’ or something like that.

:smiley_cat:

No i will do so now

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We have seen this LibUSB crash, but at this point, the best way forward would be to ‘Create Manually’. - Manual Creation - LightBurn Software Documentation