Unfortunately the lightburn camera I have received is faulty.
I have tried several machines and with the drivers that were sent to my email. Windows machines (2 win7 machines and a win10 machine) say device malfunction, if anything at all happens, device manager has something pop up for a second and then vanishes, lsusb brings up nothing on my linux machine.
I have contacted lightburn support via email (always politely) and I have not heard back in 3 days.
I feel ashamed to post here because I was so pleased until this experience and would have preferred to resolve the situation via email / privately.
They haven’t given any information on what else I should try or where to send the faulty camera…
Anyone else have problems like this?