File not transferring file/data to laser

Hi Everyone,

I am unable to transfer data/files to my Thunder Co2 laser. I am on a new iMac running Sequoia 15.3.2. My connection is via Ethernet and one of the first things I did was buy a new Ethernet cable, this did not resolve the issue. I then upgraded Lightburn to 1.7.08 and that did not fix the problem either. I then deleted all files on the Ruida controller and also did this in the Lightburn software, to no avail. I saw a long post in which a member had this issue and it just started working a week later, but really no fix there. Just need some help to get my machine running again. Should I buy a Raspberry Pi? How can I bypass this situation for now and be able to get some items done? I will probably try a USB stick, but in that same post it was stated that the Ruida controller does not work well with sticks. Any help with this will be greatly appreciated.

Thank you,

Jim

The most simple way is via Ethernet. You say you connected it to your pc, was that a direct connection from pc to laser? Or did you put it on your local network?

You can do a direct to pc connection but you need a bit of knowledge about how Ethernet works to make it happen. The most simple way to to plug the laser into your lan or router.

The only caveat is that the Ruida has a static IP address. You need to tell your router to not issue the lasers address to any other device.

Does the laser window show a connected or ready status?

Back to you… we’re listening…

:smiley_cat:

Hi Jack,

Thank you for responding. My connection is using a physically connected Ethernet cable from my iMac to my Thunder laser, same method I have used for the last 3 years. As for the ready status, I do not see any indication of that in Lightburn, but then again, I do not think I have noticed that even when it was functioning properly.

Jim

Hi Jack,

Just noticed laser states disconnected in Lightburn.

Jim

My guess is the Mac or something updated and you lost some IP/port settings somewhere.

The laser can show a hardware connection on both the Ruida led’s and in the machines console. This only represents that the hardware is connected. Mines showing a hardware connection

If it says it’s connected, you’ll have to start looking at the iMac ports to see what it thinks it’s doing.

I think @thelmuth has a Mac of some kind, maybe he can help you more quickly.

:smiley_cat:

Thanks Jack, I will look at it tomorrow.

Hi Jack,

On the laser Ruida controller it has Lan: off. What should I look at now?

Jim

Making some progress, but still is disconnected. Went to iMac’s system settings>network>ethernet>details>TCP/IP.using DHCP with manual address>plugged in my address. Then went to the Ruida controller and changed the controller’s address to the same address as the computer. Shut everything down and turned back on, still disconnected and not sending data. Anyone have any suggestions?

Jim

The IP Addresses cannot be the same. Each device (Mac & Thunder) must have a unique address.

This is a brand new to you iMac and it has never worked with this connection, but it did work with your previous Mac? Do you still have the previous Mac that you can compare connection settings with?

Hi Tim,

Thank you for responding. My iMac is around 6 months old and I have had the laser and Lightburn working fine on that computer until yesterday. So should I go back into my computer settings, the Ruida controller and Lightburn and tweak the last digit to have different IP addresses?

Jim

Yes, the IP addresses must be different on each device. What concerns me though is, it was working for you, so what has changed? I have mine connected through my LAN. I have never attempted to do a direct connection so there may be other settings such as gateway that need to be addressed as well. I’m noit sure.

Tim,

The only thing that changed is that I updated macOS Sequoia to v.15.3.2 from the version directly before it. it kept popping up for about a month and I finally updated it. I usually wait as long as I can before I update anything.

Jim

I understand that. I tend to wait on OS updates myself. That gives me an idea though. Go to Settings> Privacy and Security> Local Network and check to make sure Lightburn is enabled.

Okay, Lightburn was not enabled. I just enabled it. So now do I change the IP addresses?

They still need to have their own address. You could probably go back to what they were before you made any changes.

Okay, I will let you know.

Tim,

Changed the Ruida controller IP address, just changed the last 3 digits from 100 to 103. Is that enough of a difference? Am I correct in assuming that the Ruida controller IP address on the console of the machine and the manually inputed address in Lightburn for my device should be the same? What other address should be changed?

Jim

The Ruida doesn’t use DHCP, so I’m not sure what you were doing. If that’s how you set a static address for a direct connection, then yes. I would suggest you don’t mess with the software until you have a green light with the Ethernet hardware connection.

Something broken in the hardware. If you lan light isn’t on, the hardware isn’t connected, nothing to do with software. You won’t fix it by changing anything that isn’t hardware.

If the hardware at both ends of an Ethernet connection are there and powered up, the lan light will show a connection, correct configuration or not.

Until the hardware shows a connection you’re sol, so to speak. Ensure the cables are seated and all the devices are powered up.

If the LAN doesn’t show active, it doesn’t matter what you do, it not going to talk.

The same status as as an unplugging the cable.


Thanks for @thelmuth input on the Mac. I have one, I just don’t use it. It always wants me to log into Apple.. :face_vomiting:

:smiley_cat: