I am having trouble getting my machine to cut anything other the Donald Duck file. I use the latest light burn for Mac. Files are in .ud5 format. I transfer the files with usb, brand new out of package, properly formatted to fat32. The files show up on the controller. I select the file. It is copied to machine. I press start and nothing happens. The picture shown is always blank. If the laser head is not at origin, it will move to origin and stop there. I can’t update the firmware to the latest, it reports back error. Also, when I transfer a file to thumb drive on computer, I see one file. When the show up on controller, I see two versions of the file, one original and one slightly altered name. I am running the awc708c, version 126.96.36.199. Please Help!
I don’t know if this is a problem on the software side or hardware side, so I posted to both forums.