Freezing when framing image

After installing Lightburn on my new computer and importing the prefs, I noticed that when I open a project (newly created on this computer) and frame it, it gtes stuck on the laser. I can cancel the framing in Lightburn but the image is stuck on the laser. I cannot move it with the arrow keys on the keyboard or stop it until I restart the laser. Please help!

Lightburn version: 1.4.01

Update: I uninstalled the latest version and installed the previous version (1.4) and same issue. I changed USB cabled with no luck. I didn’t even import my pref file this time, just created a square and used frame and as soon as I used my arrow keys to move the design around, it froze. Any help is GREATLY appreciated.

Can you explain what this means?

Please elaborate what you’re doing here. When you say you’re framing, you mean you’re pushing the square frame in Laser window? If so, why are you then attempting to move the design? And then what exactly froze? LightBurn or the laser or something else?

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.