Gweike Cloud - Lightburn Not Cutting HELP

Hello, my first forum post so apologies for starting with a help request!

I’m new to laser cutting but have CNC and digital print experience. I’ve read a lot about the issue I’m having. I’ve tried a few solutions but I seem to be stuck in a loop and not getting anywhere.

The spec I’m using is as follows:

I’ve got a Gweike Cloud (Series 47525) this is USB connected to a laptop running Windows 10. This is a second user machine but had only been used once, so is as new.
I’ve downloaded the demo version of Lightburn 1.7.00
I added both devices and tried both, guessing I should be using the Serial/USB?

I’ve set the Enable Z axis and Optimse Z moves as posted by BillieRuben


Gweike Machine Settings.lbset (14.3 KB)

I’ve drawn a simple box and the laser will frame and the thickness will update.
When I click start, the red light on the Gweike comes on instantly.

I feel like I’m missing something obvious, but would welcome any ideas?
Thanks

Try hitting send and then starting from the machine controls rather than hitting start.

Hi Tim, I just tried that, I get this window
Screenshot 2024-10-20 135932
All I have on the Gweike is a white button with a flashing circle light around it. When I click ‘ok’ nothing happened, but the Gweike light didn’t turn red

Sorry, I’m not familiar with the Gweike machines. I just saw it was a Ruida controller and that’s how mine operates. Maybe someone else can help.