Having trouble with my HP laptop with Lightburn finding my Two Trees laser engraver

Having trouble with my HP laptop with Lightburn finding my Two Trees laser engraver. Someone please help.

What operating system please?
Exactly

Also when you plug your usb cable, does your machine respond in any way with the typical USB chime?

Right click windows menu → Device manager
Expand PORTS

Also power on machine and plug usb
Take screenshot of device manager and post here please

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.