First, my art library had two main folders in it that disappeared. I really need the items in those folders. They were created in lightburn and put in the folders so they aren’t on my computer anywhere. Are they lost forever??
Second, when I created a folder in my Art Library, for some reason I can’t add anything to it, it will add what I name it, but not the actual file.
Third, when using my camera, sometimes it will shut down the whole application (all of lightburn) and loose my project.
Are you able to help me with these issues? I work on a Mac
Art libraries are just files on your computer. When you create an art library, you give it a name and a location. If the files aren’t loaded, they should still be wherever they were before on your computer, unless you deleted them. Check your trashcan to see if you did, and if they’re in there, restore them.
I don’t think you understand what I am saying. I created a design in Lightburn, highlighted it and selected “import graphic from project” the graphic was never saved to my computer. It was only placed in the file. I had two folders. One named “Designs” and one named “signs”. Both of those folders are gone from my art library
They are not gone, but there is an issue with how they are being (or in this case, not being) displayed. The updating of the screen is not painting correctly, and we are aware that this can happen. Thought we had that fixed, but may need to look again. You can see this happening elsewhere on the screen as well.
Sorry, not following your response. You can be more descriptive and offer greater detail, we don’t charge by the word. :
I see a LOGO.lbart file displayed under Devices on the left of the Import window you are sharing. What is this device? Is this where you saved the library? Is this a mounted USB stick or some sort of removable storage device?