This is the sad type of support you get from most of these companies… it’s too bad… it’s just bad customer service …
Try this thread… if your rotary is like mine for the fiber, it’s direct drive, so there is no ratio to adjust the step/rotation needed in the lightburn gui… This is for a co2, but there isn’t any difference…
I bought a Cloud Ray MOPA and they didn’t setup the rotary either. It was 12,800 steps/rotation…
