I cant get lightburn software to recognise my laser

My machine is a CloudrayMOPA 60W JPT M7 Fiber laser with a
JCZ LMCV4-FIBER-M/ LMC-V4 controler. I am runing Windows 10 software
and have run the machine ok with the suplied Ezcad2 software. i installed lightburn
and the software does not find the machine,so cant use it.

Help!

Did you actually install the LightBurn driver for your controller? I’d follow through the official docs on install and see where you get from there:

Hi Steve, yes I did check the box and it said it had loaded the driver.
But when you look on device manager under usb buss controlers,its not listed!.

Something else as well. when i do an uninstall program for light burn, it removes it from the computer.
then when i try to re intall lightburn,it alarms up to say i have another copy on the computer!?.
when you close the box down the software loads up anyway. Im lost.

Just because it says it loaded the driver doesn’t mean it’s loaded right. Did you look through the documentation? Have you e-mailed support@lightburnsoftware.com for help?

Are you sure you have galvo support on your license?

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