I don't know which part is wrong?

My AtomStack A10 Pro laser printer has lower output power even when I set it to 100%, and it can’t draw on dry wood. Does anyone know what might be causing this problem? Is it a machine error or a software error? If it is a machine error, how can I identify which part is faulty (the laser, power supply, or cable)?

Hello Silentto,

Can you please post a bit of informatioN
Edit > Device settings image
Edit > Settings

IN console type these commands and copy/Paste output here
Press enter
press enter