I have a Nexigo camera and it worked on previous versions ok. Now it can't be scaled, it doesn't peak the picture, what should I do?

I have a Nexigo camera and it worked on previous versions ok. Now it can’t be scaled, it doesn’t peak the picture, what should I do?

Hello Marek

Questions please:

  • What OS? windows?
  • Which version were you before and what version now on Lightburn?

windows 10
lightburn 1.6

Thank you!

Trying to validate my end, meanwhile uncertain if you could downgrade to 1.5.06 and see if
a) the issue goes away
b) remain on that version so you can work until we figure out if there is any issue

How to downgrade

You would need to open the releases link

Download Lightburn-v1.5.06.exe
Close Lightburn if open → run the installer.

It didn’t help at all, I used the camera last six months ago

Very strange
Could you send a screenshot of how the Camera is displaying now on the Camera Tab of LightBurn?

the camera sees a piece of paper with circles, the image cannot be saved