I purchased the lightburn core license key

I purchased the lightburn core license key and received it but it is not working i typed it in the spot and hit activate but it said it was not right, is the core key the license are they the same. Sorry I am new to this i used to program perfect during the free trail but once i purchased im having problems it did let me extend my trail but i just need a little help. thank you so much

Send an email to Support@LightburnSoftware.com and they will be able to help you.