Intro And Question

LightBurn Software Questions Licensing
1

Good Afternoon All,
My name is Brian, I am out of Pennsylvania, USA.. I am not new to lightburn or fiber lasers, however; I am new at MOPA.. I am a 100% Disabled Airforce Veteran and started the engraving as a way to make a little extra cash and occupy some time. Having a hobby helps..

Anyway, I tried to attach Lightburn to new machine and now for some reason light burn is not letting me do anything. In fact it says to pay $30 to renew and to be honest, I cant do that until my next VA check comes in. so how do I get this to work again? it worked fine yesterday afternoon. The I saw a video where somebody said to start fresh so I tried that and now I cant get in at all. I didnt even know I have to renew my license..
How do I fix this so I can get started and ask more questions?

Thanks in Advance
Brian

DO NOT post your License Key

If your issue requires LightBurn staff attention, please email us at support@LightBurnSoftware.com - this is a public forum

2

This is a differnt machine than the one you are licensed for?
There are several license versions so maybe the new needs a differnt license.

3

that would suck lol. thanks Ill look into it..

4

Welcome @usafvet98 and thank you for reaching out. Looking into our systems using your name, I see you do have a pro key, so you do have the correct license. :slight_smile:

You may be experiencing conflicts with the installed drivers. The following are worth review: