The original USB board on my Cloudray EC Galvo burned up in a power surge. Cloudray attempted to fix it but now it only works intermittently. They are doing their best not to help me and long story short I bought a replacement board from them, the " Cloudray JCZ Lite Marking FBLI-B-LV7" board but it’s a slightly different board - Lightburn can frame but not fire.
Does anyone have experience with this board or can help me figure out how to troubleshoot it?
The laser works with the original board (loses connection often but it frames and fires) and the only differece is this new board.
Laser: Cloudray EC Series Neo 30W 60W
Old board: LMC-DIGIT-LV4
New board: FBLI-B-LV7
Issue: Replaced board and now it frames but does not fire.
Troubleshooting attempted: I have made sure the red switch on the board itself is set to Co2 edit: ezcad ‘lights’ but doesn’t mark.
F3:
Configuration Parameters markcfg7
Board Type: USB Lite!
Board Version: 4.0.2
Custom: General custom
SN: 28461DY00000X
What can prevent any laser from firing is an interlock. Lasers have checks for safety things like fire, vibration, tilt, water flow, and so forth. You may have to go into the new board settings and turn off whatever your laser does not have.
This implies that there is a power supply (LPS?) problem. Fiber and CO2 machines are above my pay grade, but I am sure one of those Gurus will jump in and assist.
Often the website where you purchased it will have a link for documentation. Another choice is Google the number or name silk screened on the board and words like connections or diagram or manual.
Yup, and none of the usual resources have anything for the board. The only information is pinouts from the product listing but I don’t know what to do with those.
Ive tried ports 1-15 high and low on ezcad, other than that I don’t know what else to change based on pinouts.
Cloudray doesnt list drivers or a manual. As far as I can tell the manufacturer doesnt either.
The only google result for anything related to the card other than product listings is one person here saying lightburn shows a message about not recognizing the board but it otherwise worked fine - I dont know what machine they had though.
Your situation is a bit different, because you are not using the controller that originally came with the laser.
Did Cloudray suggest this board as a replacement?
Can you share the settings you were using, and if available, the markcfg7 file you loaded when you added the device initially?
Yes that is the card cloudray sent me as a replacement.
They ended up remoting in and telling me the card cannot be used and they will arrange for a return. I was hoping they would have drivers they could send me but it looks like they dont - or at least the tech that remoted in didn’t have it. Crazy stuff.
The drivers needed are included in the LightBurn installer. (The last step, before clicking “Finish”)
Since you were able to frame, It should be safe to assume that the drivers are not the issue here.
For the reference:
My guess was that the two boards have a different pinout instead. Did Cloudray ever ask you to try the machine in EZCad?
Ultimately, if they say the new one is not compatible with your laser, that’s how it is. (Finding reliable information about these boards proves to be very difficult.)
They did not ask or try ezcad when they remoted in, however I tested with ezcad myself.
I don’t know how to trace and rewire pinouts but as I mentioned above I tried every port for laser power.
To be honest I don’t think the guys helping me know what is exactly going on - I have 2 of the same machine and they ask me to test the card on both etc. If they knew it worked they would just tell me what to change - if they knew it DIDN’T work they wouldn’t have sent it to me.
Just making sure: Did you test fire on the correct focal height, and on a material that the CO2 source should leave a mark, like cardboard?
That puts you in a good position for troubleshooting!
So, the other one is working correctly? Did you test the known working card in the affected laser? (Maybe, the power surge fried more than just the controller)
Cloudray claims the board they sell and shipped me is the upgrade version. The manufacturer (BJJCZ) also writes on the product page that there were many improvements on the v7 board.
The v7 board does not have two versions but a set of two switches on the board itself to flip from fiber and co2.
So it does look I just have the new gen board but cloudray doesnt know how to make it work with the ec30 yet.
