At the beginning, LB would crash unexpectedly but LB has been running fine for about 6 weeks now. Suddlenly on Sunday, things went haywire. It started “halting” the jobs on its own. The program would say it was " busy" but nothing was happening. All the control buttons (pause, stop, home, etc) were non-responsive. I would have to quit LB. I would reboot and the same thing would happen but the “halting” would happen quicker to the point that within 5 seconds of the job starting the job would be frozen. Please note. I had not changed any settings at all. I don’t know why this problem suddenly started happening.
What have I done to try to remedy?
I have checked all connections.
Ensured the most recent LB version is installed.
Ensured my Mac operating systems are up to date.
Ensured my X-Tool operating software is up to date.
I have tried using a brand new Mac to check to see if my ports on my older Mac were working. (NOPE. Same problem on the new Mac).
I have also tried to see if my MACs will run the X-Tool XCS software to operate the X-Tool. It works.
Therefore, in my mind, this is a software compatibility problem between Mac, LB and Tool. I just don’t know how to resolve this. I want to keep using LB as it is the better software. But, at this point, it will NOT work.
I have an email into LB proper but they sent an automated response to try here first…
Please. Somebody please give me a hand. I have a show on Saturday which I had planned on taking special orders for personalized items. At this point, I don’t feel like I can offer that.
I am running LB with a MacBook Pro to operate a X-Tool D1 Pro 20 watt. My Mac has Monterey 12.6 on it but I am uploading Ventura now. I brought out my new Laptop with Ventura on it and it had the same problem. For this reason, I know that my ports on my laptop for the XTool are working. LB is version 1.2.04. I tried using my laptops to run the stool with their XCS software and it works. Thus, it seems this is a compatibility /software issue with LB and Mac. Looking forward to hearing from you all…
Happy Holidays to you all…
Ruth