Jipe22
(Jean-Pierre L.)
1
Mon accès a mon portail de licences ne fonctionne pas et le mot de passe oublié non plus , pourtant mon login et mot de passe sont bon.
My access to my license portal is not working and neither is the forgotten password, yet my login and password are correct.
JohnJohn
(John Johnson)
2
The Software Licence and License Portal login are connected to the email address used for the purchase.
Please use the email address associated with the purchase in the License Portal if you use a different email address for the forum sign in.
Occasionally, the Forgot Password - Password Recovery email gets incorrectly caught in a spam filter. It’s good to check this as well.
Please reply back if you’re still stuck.